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Free Delivery To Mainland UK / 02381780817
Free Delivery To Mainland UK / 02381780817

Lifetime Guarantee

We take great pride in creating our rustic furniture, Crafted by our highly skilled master craftsman with a reputation for creating beautiful wooden furniture that is built to last and can be passed on through generations.

What is Covered

All of our furniture comes with free lifetime guarantee. The guarantee covers all structural elements of your piece including timber, stability and joints.

Contact Us

Simply call us on 02381780817 or email us at newforestrusticfurniture.co.uk our Customer service team are happy to help.

This Guarantee does not cover

This guarantee excludes issues arising as a result of normal wear and tear, improper care or accidental damage

As our products are made from natural wood it can move and create surface splitting and minor movement as it acclimatises to temperature and humidity. This will not affective structure or lifespan of the furniture. Our furniture is completely unique in character from the surface cracks to knots and grain, no items are completely the same they are built by hand and with the customer in mind.

The following are excluded from our guarantee:
Commercialy used furniture, unadvised cleaning, water damage, accidental damage, bespoke items, heat damage, natural movements of the product.

If for any reason there is a fault with your item please contact us on 02381780817 or email us at hello@newforestrusticfurniture.co.uk and we will try to resolve the problem as quickly as possible.